Refund policy

Return Policy

We offer a 30-day return window. You have 30 days from the day you receive your order to request a return.

To be eligible, your item must be in the same condition you received it — unworn or unused, with tags, and in its original packaging.

How to start a return
Email us at help@badlandsswag.com to request a return.
Please wait for approval before sending anything back. Items sent without requesting a return first will not be accepted.

If your return is approved, we’ll email you a return shipping label and instructions on where to send your package.


Damages and issues

Please inspect your order when it arrives. If something is damaged, defective, or you received the wrong item, contact us right away at help@badlandsswag.com so we can make it right.


Exchanges

The fastest way to get the item you want is to start a return and make a separate purchase for the new item.


Refunds

Once we receive and inspect your return, we’ll let you know if it was approved. Approved refunds are issued back to your original payment method.
Please remember it can take your bank or credit card company a few days to process the refund.